Please read our store policy carefully before placing your order. By shopping with us, you agree to the following terms and conditions.
- Product Condition
All our digital cameras are pre-owned, tested, and verified before shipping.
Each camera is graded based on its condition:
• Premium: Like new, barely used
• Excellent: Minor signs of use, fully functional
• Good: Noticeable wear, fully working
• Acceptable: Visible wear, fully functional
Every camera is checked to ensure proper performance before dispatch.
Please review the product details, photos, and descriptions carefully before placing your order.
- Warranty & After-Sales Service
Since all products are used, they come with no official warranty.
However, we are always happy to assist with repairs or servicing at a reasonable cost after purchase.
Parts and repair availability may vary depending on the camera model.
Return & Exchange Policy
• Returns can only be made in front of the delivery person.
• If the product is returned during delivery, the refund will be processed within 7 days.
• After the delivery person leaves, no returns will be accepted for any reason.
• After delivery, customers can request an exchange within 7 days if any issue is found.
- Payment Policy
• A 20% advance payment is required for all orders to confirm your purchase.
• The remaining balance can be paid via Cash on Delivery (COD) or online payment through secure gateways.
• Advance payments are non-refundable once an order is processed or if a working product is returned by choice.
• Refunds (for verified valid cases) are processed within 5–7 business days.
- Shipping & Delivery
• Free shipping on all orders across Bangladesh.
• Estimated delivery time: 1–3 business days nationwide.
• Delivery times may vary slightly depending on courier or external factors.
- Privacy Policy
Your personal information is used only for order processing and customer support.
We respect your privacy and never share or sell customer data to third parties.
- Contact Us
For repair services, product support, or general inquiries:
📞 01883-100100
📧 vintagecamsbd@gmail.com
📍 Agrabad, Chattogram / Malibagh, Dhaka